Smash. Support

Frequently Asked

How do I sign in?

Open the Smash. app or visit playsmash.io/auth/signin. You can sign in with Apple, Google, or via a passwordless email magic link sent to your inbox.

How do I delete my account?

You can delete your account from your Profile page (Profile → Settings → Delete account), or by emailing support@mulham.ai from the address registered with your account. Deletions are processed within 30 days, after which all personal data is purged from our systems per our Privacy Policy.

How do I report a player or content?

Inside the app, every player profile and club page has a Report button (red flag icon). You can also Block any user from their profile. Reports go to our moderation team and we typically respond within 24 hours. Read more in our Terms of Use.

I forgot my password / can't sign in

Smash. uses passwordless sign-in by default. On the sign-in screen, enter your email and tap “Send magic link”. Check your inbox (and spam folder) for an email from noreply@playsmash.io — tap the link to sign in.

How do I cancel a subscription?

Subscriptions purchased through the App Store can be managed from your iPhone or iPad: Settings → Apple ID → Subscriptions → Smash.. Refunds for App Store purchases are handled by Apple — see Apple's refund process.

Where is my data stored?

Smash. is operated by Mulham Analytics & AI (FZCO), Dubai Silicon Oasis, UAE. Application data is stored in encrypted-at-rest databases in EU/US data centers operated by Railway Inc. and Cloudflare, Inc. See our Privacy Policy for the full disclosure.